Chapter 1 Introduction to Systems Analysts and Design 
1.What is information technology, and why is it important to a business? 
2.Define business profiles, business models, and business processes. 
3.Identify the main components of an information system. 
4.Explain the difference between vertical and horizontal systems packages. 
5.How do dot-com companies differ from brick-and-mortar companies? 
6.Describe five types of information systems, and give an example of each. 
7.Describe four organizational levels of a typical business and their information requirements. 
8.Describe the phases of the systems development life cycle. 
9.Explain the use of models, prototypes, and CASE tools in the systems development process. 
10.What is objected-oriented analysis and how does it differ from structured analysis?